Your People Are Your Brand

Your people are your brand, and how they act determines your success.
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UX Round-up: When to use (and not use) popular patterns in Web design

I thought it would be useful to examine some of the popular patterns from a UX perspective.
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The Coolest Things I’ve Seen Lately

My monthly shoutout to the latest and greatest interactive eye candy in cyberspace.
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Account Executives and Project Managers: the Same but Different

Becoming a project manager after having been an account executive has, surprisingly, been a fairly easy transition.
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What’s Your Name Again? Reframing the Approach to CRM

The equation for an effective, strategic and well-executed CRM program is a Holy Grail within the brand world.
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MX 2012: The recap

No matter the industry, in-house or consultant, in UX everyone has the same pains and joys.
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Is Your Product Invisible?

Being invisible can be a good thing but eventually you'll have to stand out.
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Connected? React!

Our ability to proactively plan our day is diminished by the non-stop buzzing emanating from our pocket.
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Release Your Brand's Inner Child

As kids, we’re willing to try anything because we don’t know any better. We have no fear.
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How to survive in an agency

Here are 5 tips to help you survive in an agency.
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